Privacy Policy for NewGen Labs
Last Updated: June 4, 2026
At NewGen Labs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or purchase our research products.
Information We Collect
We collect information to provide you with a seamless shopping experience and to comply with legal requirements.
Personal Identification Information: Name, email address, shipping address, billing address, and phone number provided during account creation or checkout.
Transaction Data: Order history and payment details (processed securely via third-party payment gateways; we do not store full credit card numbers).
Technical Data
IP address, browser type, device information, and browsing patterns collected via cookies to improve website functionality.
How We Use Your Information
We use the information collected for the following purposes:
Order Fulfillment: Processing, packing, and shipping your research orders.
Customer Support: Responding to inquiries, resolving issues, and providing updates on your orders.
Legal Compliance: Ensuring that our products are distributed in accordance with applicable laws regarding research chemicals.
Improvement
Analyzing website traffic and user behavior to enhance our platform.
Data Sharing and Disclosure
We do not sell your personal information. We share data only in the following limited circumstances:
Service Providers: With trusted third parties who assist us in operating our website, conducting our business, or serving our users (e.g., shipping carriers, payment processors).
Legal Requirements: If required by law, regulation, or legal process, or to protect the safety and rights of NewGen Labs and our users.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of SSL encryption for data transmission and restricted access to internal databases.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your data:
Access: The right to request copies of the personal data we hold about you.
Correction: The right to request that we correct any information you believe is inaccurate.
Deletion: The right to request that we erase your personal data, subject to legal record-keeping requirements.
- Important Notice Regarding Research Products
By using this website, you acknowledge that our products are sold strictly for laboratory research purposes only and are not for human consumption, veterinary use, or therapeutic purposes. We reserve the right to verify the professional or institutional status of our customers where necessary to ensure compliance with these terms. - Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
NewGen Labs Support
Info@newgenlabs.co.uk
